Following are BenefacTours testimonials from travellers and what they have to say about their trips booked through us.
BenefacTours’ Client Testimonials
What Other Travellers Have To Say About BenefacTours
Just a note to say how wonderful our tour was to the Gorillas in Uganda and our Safari in Ngorogoro and Serengeti. Our hotels were excellent especially the Serena Lodges. The food was excellent. Our Guide on the safari Raymond was very knowledgeable as we were full of questions all day long. Saw the Big Five, even Leopard. Thrilliing, Dream of a lifetime. Thank u Cynthia for all your planning.
Vancouver, BC, Canada
I had a really great trip and it was a pleasure for me. The whole team did a great job and I would like to say thank you once again. …. Everything went as planned. I would travel with your company again at everytime.
I just completed an 8-day tour in Cuba with the help of Benefactours. The suggested itinerary involved 4 cities (Havana, Trinidad, Santa Clara and Cienfuego). Each gave a unique and local perspective of Cuban life and history. Once again, Cynthia’s recommendations were spot on. From the casas, to the food, to the cities selected and the amazing people, I was thoroughly enchanted. I will be going back and I will ask for her help in seeing the rest of this amazing little island. Cuba is now in my blood and I loved this little gem.
It was a fabulous vacation and an experience we will all cherish for a long time to come. Thanks to you for organizing and helping in a significant way to make this a reality.
Ray Lim (13 passengers)
As always, you had thought of everything and the Safari and the trek went off without a hitch. You are amazing! Thanks so much for your help!
Patrick McGill (3rd trip to Africa with BenefacTours)
Kalamazoo, MI, USA
My first trip with Benefactours. It was great, booked in advance. It was nicely tailored and every step carefully planned. I also loved the assistance and advice given. Excellent service, reliable and friendly staff who made my trip a unique experience.
We booked a Gorilla Trek and our Uganda and Kenya trip through Cynthia Holmes, Benefactours…We have just returned from a 3 week stay in Uganda and Kenya…We did the Gorilla Trek, volunteered in Uganda and did several safaris in Kenya and Uganda…Cynthia, from Benefactours planned our entire trip and there is not one thing we would change…no question was too small…we could send a question to Cynthia, go to bed and know in the morning there would be an answer…Cynthia knows her business right down to the last detail…we felt safe the entire time, our guides were outstanding…if anyone is beginning to plan an African trip, we would highly recommend Cynthia from Benefactours, she will walk you through the entire process, keep you safe and you will have a lifetime experience you will never forget.
I have to admit, I was excited to go on safari, but it wasn’t a bucket list item for me. WRONG! This was one of the most incredible experiences of my life—no amount of National Geographic prepared me for just how awe-inspiring it was to be on safari! Your knowledge of Africa was so important to our trip planning as we really didn’t have time to research it ourselves. And we had an amazing time! Your crew on the ground took great care of us. I was a little apprehensive about what it would be like once we arrived, but we had no worries: solutions were just a phone call away. Cynthia, thank you for organizing such an unforgettable trip for our group!
St. Petersburg, Florida, USA
I would like to commend you and BenefacTours Inc. for tailoring this well organized safari trip for us. We are highly pleased with your delivery of services. Everything went smoothly according to the daily scheduled activities and the travel itinerary. The staff were highly professional. I will definitely recommend you to our friends here in Saudi Arabia. Our Safari in East Africa was an amazing experience! We saw the big five.
Dhahran, Saudi Arabia
Pender Island, BC, Canada
Two and a half years ago, my friend Joy and I went to Kenya, trip organized by Cynthia, Benefactours. It was such a wonderful experience that we both felt we would like to do it again. One thing that we missed at the Kenya trip, was a Gorilla Safari, so this time we decided to go to Uganda…
The gorilla safari is a must, but only if you are in reasonably good health. Personally I am not a young person, 62 years old, but I feel I am quite fit, all though suffer from mild asthma. You must understand that the gorillas live in the mountains on high altitudes, I made it and it was an experience of a lifetime, but it was not an easy trek. The breathing was a problem with me, my legs are strong. Make sure you have your buffers with you and lots of water hire a porter, if you are not a young hiker.
Arja Sokkanen (2nd trip with BenefacTours)
Burnaby, BC, Canada
This was an experience of a lifetime. I have never worked with a more responsive person who understood what I was asking and answered that question succinctly. Your information package was superlative. We used it extensively. The safari guide was over the top. He could identify everything, was also very good at spotting the birds and animals (we were the only group that saw leopard). All delivered far more than we paid for. This was the most organized trip I have ever been on. We got the bargain of a lifetime.
Wilmington, Delaware, USA
We had a fabulous trip. Our guide really made it for us – super human eyes and a really nice man. We struck lucky. Thanks for putting the whole thing together for us – it all went like a dream! Thank-you also for the extras you threw in for us. Really appreciated all your efforts and thoughtful ideas for our trip.
Woodbridge, Suffolk, UK
It is difficult to put into words just what my trip to Africa means to me. Never before have I had the honor of meeting such joyful, welcoming and beautiful people as I did in Kenya and Uganda. Our safari far exceeded my wildest expectations (how many people can say they saw lionesses snuggling or were kissed by a giraffe?) and my volunteering experience in Uganda was a beautiful gift I will cherish always. I have Cynthia to thank for guiding me on this incredible journey with grace, humour and integrity. Cynth, same time next year?
It has always been a dream of mine to do a safari in Africa and now I have officially struck this item off my “to-do in the lifetime” list as I made that dream a reality through the assistance of Benefactours. The itinerary was thoughtfully prepared in my estimation as we experienced both dry and unforgiving terrain as well as lush and abundant green space.
I would without hesitation recommend Benefactours for their travel expertise and coordination efforts. All questions were answered promptly and their flexibility in offering changes or additions to the original itinerary were explored and acted on swiftly. I am almost afraid to book another safari for fear that it can’t live up to this fantastic trip. In the case that I do decide to proceed, I will be using Benefactours to ensure the best possible outcome.
Volunteering at the orphanage was an amazing, rewarding experience and I would do it again in a heartbeat. The sisters also helped to make the experience a special one; they were so kind to me and they went out of their way to make me feel at home. I will never forget my experience. I really can’t thank you enough for all your patience, support and help regarding my visit to Uganda. It was such a comfort knowing that if I had an issue I could email or call you and receive a speedy response. You really go above and beyond!
Northridge, CA, USA
It was a fantastic experience. I would recommend you because I felt very safe the whole time and knew that someone was always looking after us. This was the best trip I have ever had thanks to you.
Burnaby, BC, Canada
Our trip was amazing! Thank you so much for all you did to make everything perfect. The accommodations were great, our time at the orphanage was so fun and… the safari was an awesome experience. We were very well taken care of. I will definitely recommend Benefactours to anyone I know who is considering going to Africa.
Lawson, MO., USA
The operator in Kenya was really exceptional in their professionalism, experience and projecting a sincere and personal interest in our enjoyment. The itinerary in Uganda did an excellent job of giving us a sense of the country and its diversity. Really enjoyed the mix of activities. Even though we did not see a lot of Kenya, what we did see was so different that it felt like we had seen / done a lot more- from the Mara to the Indian Ocean to Shimba Hills. Such different scenery, geography, climates etc. Great combination in a short visit. We had an amazing time. We absolutely loved the two countries, the people, the scenery, the animal and bird life, everything. It surpassed all expectations that we had and we will continue to recommend your services and travel to East Africa.
You cannot believe how happy I am for doing this, though was too short. Everything was as you had described it, even better. I am so sad of leaving and all I can think of is how to apply for a job in Uganda. The staff was very friendly and I think the charity is doing an amazing job there. I can’t wait for going back! I made tons of friends, there were plenty of volunteers there. I wish I had stayed more, but planning to come back soon.
Volunteering was an incredible experience. Every day when I went over, at least a few children would run over to me, happy to see me. My duties included helping out with the small babies after bath time in the morning and evening, and playtime after lunch. After the babies were bathed, the two other volunteers and I would dry and dress them. Then I would help keep them occupied and chase after the ones who tried to make a getaway down the hall outside the play room. The sisters were so kind and welcoming and the meals were great.
We booked our East Africa trip through Benefactours and had an excellent experience. Cynthia at Benefactours took care of our accommodation in Kigali, advised us on our customized safari, arranged our accommodation and volunteering in the Jinja area, and booked our homestay in Nairobi. Knowing it was our first visit to Africa, the Benefactours people went above and beyond to ensure that we were comfortable at each stage of our adventure. If only the airlines could be this reliable. Cynthia and her team really know East Africa!
A special thanks to Cynthia and her staff for a great job of organizing our volunteer project in Mbale, Uganda. Working with the staff and children at the home was a most gratifying experience. We will never forget the kindness and hospitality extended to us. The babies and the pre-schoolers will always hold a special place in our hearts.
Altamonte Springs, Florida, USA
I want to thank you for the opportunity you gave me to really know a little bit of Uganda. Francis and Milly were a great support to me. They are really special and make me feel so well. Having dinner with Henry and family was superb as it got me in touch with tradition. The experience volunteering was great. The kids are so sweet, the staff very kind and helpful, and they are doing such great work.
I will never forget how friendly and hospitable the locals at Jinja were; they really made me feel at home. There was always someone to show you the way or answer any questions. The accommodation was delightful and set in a very tranquil setting, right across from the beautiful Nile River where I would go and watch the fish eagles pointing out where all the fish were in the evenings to the fishermen! I would love to go back to Uganda. It has a special place in my heart! Thank-you for organising a wonderful, safe and memorable journey.
Capetown, South Africa
I had a wonderful time in Uganda. I never thought that the people there would be so benevolent to me and my family since we were different, but they looked at us like we were their long time friends and treated us with the utmost respect. I think that when I was there, a smile was never absent from my face. Not only were the people, for lack of a better word, divine, but the scenery and area we were in was astounding and left me in awe because as soon as I got there I felt at home. All in all, my trip to Uganda was the best experience I have had in my life and probably will ever have, until I return.
Matt Eyre, age 16
North Vancouver, Canada
Our trip with Cynthia to Kenya and Uganda was unforgettable. We saw the most breathtaking sights-cheetahs, hippos, Maasai warriors, a lilac breasted roller (the most beautiful bird that you ever did see!) to name only a few. It was amazing to see her connect with the orphaned children who called her, in their darling little accents, “Sin-see-ya”. I’ll never forget her teaching them and singing so lovingly and gently the Beatles song “All You Need is Love”. She was always prepared for anything (as evidenced by her elaborate first aid kit). It was comforting to be in the care of such an experienced and global traveller; before I plan my next trip I know exactly who I’ll consult…
My trip to Africa will last me a lifetime. To be able to travel with someone as knowledgeable as Cynthia made my trip even more wonderful. We experienced a three day safari, which was out of this world, in the Maasai Mara. With Cynthia’s friendliness and her experience from her world travels, we were able to get, for a great price, a driver and mini-van (in great condition) to drive from Nairobi, Kenya to Jinga, Uganda. That was a great experience for the teens and myself. We saw sooo much, baboons by the roadside, and children greeting us so warmly. The tiny towns we drove through made me think about Vancouver and how amazing Canada is to live in.
There is so much to tell in such a small amount of time. The village in Uganda was so friendly, the people were amazing. They asked nothing from us but gave us so much, dinner, lunch, always a friendly greeting; it truly was amazing. I didn’t know what to expect, I knew I would see hardships, children with no shoes, hardly any clothes, but these children all seemed so happy, their smiles were enormous.
Cynthia made my trip! If it wasn’t for her personal approach, her tenderness towards the village, her knowledge of the country, my trip would not have been so fulfilling. I am truly grateful that I was able to experience Africa with Cynthia. I would go again in a second; if the opportunity was there I would not hesitate.
North Vancouver, Canada