These days we are all wondering about passenger compensation and travellers’ rights. The federal government of Canada has laid out some new regulations, as of 15th July, 2019.  Are you wondering what to do when stuck on a plane, your flight is delayed or cancelled, or luggage is lost? You may have questions about transporting certain objects like musical instruments, assigning seats for children and more.

For additional information and details on travellers’ rights in Canada, click this link to a CBC news article outlining the new regulations.

In Europe, flight delays of 3 hours, cancellations, or being denied boarding due to overbooking more entitle a traveller to compensation.  This is called Flight Compensation Regulation 261/2004. The EU has a website outlining more information and how to claim. Website click here.

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Corona Virus Info

For information regarding Covid 19 corona virus cancellations or disruptions to your travels, contact your airlines, tour companies, and insurance companies to see what steps you should take. Pay attention to your own Government’s travel warnings. If  they tell you it is time to go home, listen to them. You could be stuck in a country with closed borders and your own country is not responsible for you or your health in that case.  Take care of yourself and others.